Any booking placed by you shall be deemed to be an offer by you to purchase the relevant accommodation arrangements subject to these booking conditions. No contract between you and the Victoria House Hotel shall come into existence until the Victoria House Hotel (1) issues a booking reference number; (2) issues a booking confirmation by email.
CANCELLATION AND AMENDMENT
The cancellation policy for rooms is 72 hours before the day arrival. Late cancellations and no show guests will be charged the total accommodation amount.
Group booking Cancellation policy:
Up to 1 weeks before arrival – 100% refund
From 3 days before arrival –less 50% refund
Less than 1 week before arrival – No Refund
Full deposit of the entire reservation cost is required upon confirmation.
Requests for cancellations and amendments must be made on the website in which you made your booking. The above terms are subject to 5% bank charges of the deposit taken at time of booking.
Check In Time: 2.00pm. Check Out Time: 11.00pm.
In order to ensure that reservations are held after 4.00pm, guests should advise us of their arrival time.
Children are welcome but we regret there are no facilities for children less than 7 years. Unfortunately pets cannot be accommodated. Prices are quoted in Sterling and are subject to review at any time without notice. Reservations must be confirmed in writing with a Credit card number and expiry date.
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